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Insights Hub and Industrial IoT

Insights Hub drives smart manufacturing through the industrial Internet of Things. Gain actionable insights with asset and operational data and improve your processes.

Case Management Service – API Overview

Region Europe 1

Run in Postman

Case Management API
 3.5.0 
OAS 3.0

/insights-hub/api_specs/cases-v3-5-0.yaml

case solution building block provides a workflow for maintenance, repair, inspection and incident handling requests.

This workflow would enable user to

  • Digitalize preventive maintenance - cases for planned maintenance requests (insights from condition monitoring, prescribed by manufacturer, dictated by performance, required by policies)
  • Digitalize corrective maintenance - cases for incident handling and repair requests (alerts from condition monitoring, observations)
  • Digitalize compliance to regulations - Audit of inspection records
  • Improve work request coordination leading to improvement in productivity
  • Improve work request efficiency - right information at right place at right time case solution building block would enable user by allowing to create, monitor and update cases in multiple ways.
Servers

CASE MANAGEMENT

Download OpenAPI Specification

Region Private Cloud

Run in Postman

Case Management API
 3.5.0 
OAS 3.0

/insights-hub/api_specs/cases-v3-5-0.yaml

case solution building block provides a workflow for maintenance, repair, inspection and incident handling requests.

This workflow would enable user to

  • Digitalize preventive maintenance - cases for planned maintenance requests (insights from condition monitoring, prescribed by manufacturer, dictated by performance, required by policies)
  • Digitalize corrective maintenance - cases for incident handling and repair requests (alerts from condition monitoring, observations)
  • Digitalize compliance to regulations - Audit of inspection records
  • Improve work request coordination leading to improvement in productivity
  • Improve work request efficiency - right information at right place at right time case solution building block would enable user by allowing to create, monitor and update cases in multiple ways.
Servers

CASE MANAGEMENT

Download OpenAPI Specification
2025