Pull From Your Maintenance System

Senseye can connect directly to your maintenance system to create Work Events within Senseye in response to completed Work Orders. We support a range of systems out of the box and can develop custom integrations as required.

Your maintenance system must be made accessible to Senseye. In terms of networking, we use a single egress IP address which can be whitelisted within firewalls. If required, we can support VPNs. We recommend that encryption is used during transit and a trusted certificate is applied to the maintenance system. Furthermore, we require suitable authentication credentials and the correct level of access to query for completed Work Orders.

Please contact support for more information on this topic.